We are looking for a key Operations Manager to oversee all production teams within a location and at times across multiple locations. The successful candidate leads production teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, etc. Ensures the delivery of high quality production services and solutions, partnering with the Project Coordination team as needed.

Key Accountabilities

Client Experience

• Attends any client meeting (e.g. pre‑production) and/or interacts with clients directly as necessary.
• Ensures high quality standards in all production client deliverables.
• Works closely with project team and client contacts as needed, to ensure production deliverables follow project specifications and meet client needs.
• Maintains a good understanding of market and competitors’ graphic art identity for assigned clients and communicates to / shares with project team.
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