Role Overview

Kendrick Recruitment is currently seeking an experienced and hands‑on Operations Manager for a luxury boutique hotel in KwaZulu‑Natal. This opportunity is ideal for a hospitality professional with strong leadership skills, operational expertise, and a passion for delivering exceptional guest experiences.Working closely with the General Manager, the successful candidate will oversee daily hotel operations, support departmental teams, and help drive service excellence across all areas of the property.

Minimum Requirements

• Previous management experience within a 4 or 5‑star hotel, lodge, or luxury hospitality environment
• Strong operational leadership and people management skills
• Solid understanding of guest experience and service excellence
• Experience managing multiple hospitality departments
• Excellent communication and organisational skills
• Valid driver’s licence
• Strong attention to de...