Description
Amazon Leo is establishing a 24/7 Network Operations Center (NOC) to provide proactive monitoring and rapid incident response for Leo's satellite network service. We are seeking an experienced Operations Manager to lead the U.S.-based NOC team in Redmond, Washington as part of our geographically distributed operations supporting the Leo program.

This role will manage a team of approximately 10 Support Engineers and Cloud Support Engineers providing 24/7 coverage, responsible for continuous monitoring of the Leo network service and rapid incident response. You will work closely with the Sr SDM and your counterpart in London to ensure seamless global operations.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
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