Operations Manager

Location: CHANEL, Heathrow

Reports to: Boutique Director

Contract: Permanent, Full-time

The Boutique Operations Manager will manage the day to day running of the Heart of House, ensuring that effective support is put in place for the Boutique to run at its maximum productivity. The Boutique Operations Manager will make tactical and strategic decisions in support of carrying out the Company mission, providing the operational platform for our business to deliver the most beautiful experience to the client.

The Boutique Operations Manager will report to the Boutique Director and will act under their supervision and that of the Deputy Manager in their absence.

What impact you can create at CHANEL

• Having oversight and responsibility of the Heart of House Team – Stock, Aftersales, and Client Care – and all operational processes within the Boutique, you can support the boutique in delivering the goals o...