Lead retail cleaning operations as an Operations Manager. Ensure high standards of service delivery, customer satisfaction, and financial management across your assigned area.
In this role, you will be responsible for managing, coordinating, and enhancing janitorial services across multiple locations. This includes overseeing operational budgets, performance evaluations, and staff training to meet quality standards. Effective communication and relationship-building with customers and internal teams are crucial for success.
Key Responsibilities:
• Drive operational excellence in cleaning services
• Manage customer relationships and service delivery
• Oversee budgets, invoicing, and financial reporting
• Conduct staff training and performance monitoring
• Ensure adherence to compliance and quality standards
Requirements:
• Degree in business administration or relevant field
• At least 5 years in janitorial operations
• 3-5 years in a leadership role
• ...