Drive operational excellence as an Operations Manager for Customer Service. Enhance front-end operations to ensure a safe and engaging shopping environment.
In this pivotal role, you will manage front-end operations while adhering to compliance requirements. Responsibilities will include monitoring transactions, guiding associates, and implementing safety measures. You will also prepare registers for daily operations and ensure effective implementation of company initiatives.
Key Responsibilities:
• Oversee safety protocols and emergency procedures
• Guide associates in customer service best practices
• Manage front-end coverage and coordination
• Train associates on policies and systems
• Verify transaction accuracy and compliance
Requirements:
• Must be 16 years or older
• Background in retail customer service operations
• Strong training and leadership capabilities
• Excellent multitasking and organizational skills
• Understanding of compliance...