Operations Manager - Birmingham

CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in Birmingham.

Job Summary

Responsible for managing and leading the team of site based FM team dedicated to the State Street account who provide guidance and support to the FM delivery team.

Ensure team members are continually improving levels of service delivery, drawing on industry best practice setting a high benchmark for the FM's to deliver to in each respective area. Ensure continual client focus across all areas.

Provide governance and strategic oversight, ensuring compliance to the Master Services Agreement. Direct the team in implementing standard procedures and a cycle of continuous improvement.

Key responsibilities

Be the primary strategic and operational support point for the Regional Operations Manager
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