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Operations, logistic & customer success executive

๐Ÿข
WEIRDOUGH THE ARTISAN BAKER
๐Ÿ“ mumbai, India
๐Ÿ“
Location mumbai
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Posted June 07, 2026
๐Ÿš—
Commute Local Area
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This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Manage end-to-end order fulfillment, customer communication, dispatch coordination, and delivery tracking to ensure a seamless customer experience. Coordinate with vendors, delivery partners, and internal teams to ensure timely deliveries, efficient operations, and high customer satisfaction.


Operations & Customer Success Executive

Key Responsibilities:

  • Managed Shopify and WhatsApp order processing
  • Coordinated customer communication and issue resolution
  • Scheduled and tracked deliveries through WeFast and Porter
  • Coordinated with production/kitchen teams for timely dispatch
  • Monitored delivery performance and customer satisfaction
  • Managed vendor relationships and delivery partners
  • Handled complaints and ensured smooth order fulfillment
  • Supported upselling and customer retention initiatives


Preferred Qualification
  • Bachelorโ€˜s d...

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๐Ÿ“ Location Details

๐ŸŒ†
City
mumbai
๐Ÿ—บ๏ธ
Country
India
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Commute
Local Area

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