Operations Head Business Operations & Delivery Location: On-site; Mohali Punjab Role Overview The Operations Head will be responsible for driving operational excellence and ensuring seamless delivery across multiple projects. This role involves leading the Project Management team, collaborating with clients and stakeholders, optimizing processes, and ensuring projects are delivered on time, within scope, and with high customer satisfaction. 1. Project Delivery & Operations Management Oversee end-to-end delivery across multiple projects and client engagements. Ensure projects are executed efficiently and delivered within agreed timelines and quality standards. Monitor project progress, risks, dependencies, and resource utilization. Drive operational improvements to enhance delivery effectiveness. 2. Team Leadership & People Management Lead, mentor, and support Project Managers and cross-functional teams. Establish clear goals, KPIs, and accountability mechanisms. Foster collabor...