**Operations Expert**

**Location:** TX-Plano, 3033 W President George Bush Hwy, Ste 100

**Hybrid** : This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The **Operations Expert** is responsible for providing technical direction, guidance and resources to operations, claims, customer service, or membership associates on a day-to-day basis.

**How you will make an impact:**

+ Serves as a first line resource for operation associates for wor...