As an Operations Executive, Cleaning Services, you will be responsible for the following duties:

• Supervise day‑to‑day cleaning activities, ensuring services are delivered on time and meet both company and client expectations.
• Oversee site supervisors and cleaners to ensure smooth operations, including manpower planning, scheduling, and attendance tracking.
• Lead, coach, and motivate staff to achieve high performance while complying with company policies and safety standards.
• Develop strong client relationships, handle inquiries and complaints, and maintain high customer satisfaction.
• Perform inspections and conduct safety risk assessments.
• Address on‑site issues and incidents, including conflict resolution, service recovery, and preparing incident reports.
• Monitor and control operational budgets, ensuring efficient and cost‑effective inventory management.
• Ensure cleaning equipme...