Full-time remote. Location-flexible. English-fluent. $1,100 USD/month starting, with performance-gated step-ups.

About us

Drop Zero Digital is a small lifecycle email marketing agency. Founder-led, fast-moving, allergic to meetings about meetings. We work with ecommerce brands on Klaviyo.

The role

This is the internal-facing operations seat. You support the founder + scale our hiring + own the operational infrastructure that keeps DZD running. Specifically, four lanes:

1. Hiring operations + people support. Coordinating the hiring pipeline, scheduling, internal communication, ATS hygiene.

1. Tom assistant + EA. Inbox triage, calendar management, prep docs, follow-up reminders, scheduling.

1. Operations infrastructure. SOP drafting, process docs, internal organisation, Notion/Drive maintenance.

1. Cross-cover. Backstop on internal handoff hygiene when the project manager is heads-down on client work....