We’re a New York–based security and communications company serving residential, commercial, and industrial clients. Our work depends on clear communication, tight coordination, and accurate systems—and we’re looking for a highly organized Operations Coordinator to keep everything moving. This role sits at the center of daily operations. You’ll connect clients, technicians, and vendors, track jobs and tickets, and make sure schedules, records, and systems stay accurate. If you’ve worked in a blue-collar or field-service environmen t—construction, roofing, HVAC, security, or similar—you’ll feel right at home. What You’ll Do Be the First Point of Contact Answer and manage inbound phone calls, emails, and Whats App messages promptly and professionally. Ensure clients and partners always know what’s happening next. Keep Technicians on Track Monitor technician schedules, job status, and daily activity. Follow up to confirm work is progressing and completed as planned. Own the Ticketing Proce...