Support a fast-paced branch operation as an Operations Coordinator for Customer Service. This role blends dispatch coordination, customer support, and office administration.
In this multi-functional position at a respected services organization, you will engage closely with drivers and sales teams. Your contributions will ensure a smooth-running office while handling customer inquiries, service requests, and operational communication. A positive attitude and adaptability are key to succeeding here.
Key Responsibilities:
• Manage customer inquiries through phone and email channels
• Coordinate service requests and dispatch activities
• Assist with scheduling and communication tasks
• Maintain customer records and billing inquiries
• Support branch administration and documentation tasks
Requirements:
• Minimum of 2 years in customer service or dispatch roles
• Excellent communication skills with a solution-oriented approach
• Ability to multitask and prio...