Overview

Join our team in Basel as a Operations Associate Air Export and ensure smooth, compliant operations for our customers. In this role, you’ll implement and maintain customer-specific work processes and procedures while managing assigned administrative tasks with accuracy and efficiency. Your attention to detail and commitment to quality will help us deliver exceptional service and uphold our standards.

Responsibilities

• Dealing with Customer enquiries
• Preparing spot quotations and obtaining rates
• Receive and review orders as per customer requirements as per AIT's GDP Policy assuring product safety
• Shipment preparation and transaction as per current and valid Policies, Processes and Guidelines (see QMS)
• Immediate Non-Conformity handling assuring product safety and customer satisfaction
• Documentation compliance as per required international conventions e.g. Air, Road, Ocean and or Customs forma...