Your potential has a place here with TTEC’s award-winning employment experience. As an **Operations Analyst** working onsite in Iloilo City, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!

**What You’ll be Doing**

This role is responsible for planning, executing, and documenting testing activities to assess control effectiveness and ensure compliance with established policies and procedures. The position partners closely with process owners and issue management teams to drive timely test completion, track issues, and support risk mitigation efforts. The role also focuses on continuous improvement by proactively identifying process gaps, managing priorities based on workload, and recommending enhancements to strengthen controls and reduce risk.

You’ll report to the Di...