Operational Support Specialist (IT)

Location: Wester Cape

Our client in the Telecommunication industry is looking for an Operational Support Specialist.

Key responsibilities Analyze and examine current systems, the effectiveness of systems and assist management with information regarding feasibility of systems Talking to users and gathering of requirements Producing specifications for new or modified systems Support clients in administer defects and incidents within the system production environment. Implementations of new systems. Follow up on testing defects Support to other business areas and external teams Strong administration skills. Preparing user manuals, prepare functional descriptions and update existing documents Good communication skills. Will be required to interact with different companies. Liase with clients and handle queries Requirements Matric Valid Driver's License with own transport Certificate / Diploma in Business Analyst IT or Software experienc...