We are seeking a detail-oriented Operational Support Services Specialist to join our Support Services team. This role plays a critical part in ensuring the accurate and timely processing of patient and insurance correspondence across multiple healthcare facilities.
The ideal candidate will have strong organizational skills, a high attention to detail, and experience working in a fast-paced administrative, mailroom, or healthcare support environment.
Key Responsibilities

+ Document Intake & Processing (50%)

+ Receive, organize, and scan patient and insurance correspondence.

+ Accurately index and upload documents into imaging, workflow, and patient accounting systems.

+ Ensure all documentation is properly categorized for efficient workflow processing.


+ Revenue Cycle Support (10%)

+ Apply knowledge of patient billing, collections, denials, and financial assistance processes.

+ Triage and route documents to appro...