In order to be considered the following is required: Bachelor’s degree in business, operations or IT (MBA or relevant postgraduate qualification preferred) 8+ years’ experience in operations leadership, preferably within insurance or financial services Deep experience within insurance, financial services or a similarly regulated environment – ideally across both life and non-life portfolios Demonstrated experience owning or overseeing policy administration platforms and technology ecosystems Proven track record of driving large-scale process improvement, automation and digital transformation initiatives Strong vendor management and negotiation experience, including holding technology partners accountable to performance Experience operating in a group or multi-entity business structure is advantageous Responsibilities: Technology and Systems Management: Take full executive ownership of the OWLS policy administration platform, including development roadmap, upgrades, maintenance and vend...