Description

Are you dedicated to increasing business efficiency through continuous improvement? Do you enjoy implementing new processes that improve customer experience or process effectiveness? Do you begin each project by asking “how can we make this work better”? If so, you may excel as a Process Engineering Analyst.

The Operational Excellence Team is an enterprise-wide function that spans all aspects of the bank. The team partners with business lines across Citizens Bank to drive end-to-end engagement initiatives that transform processes and improve operating models.

As a Process Engineering Analyst, you will be part of a team responsible for leading, supporting, and influencing the successful delivery of operational improvement initiatives at one of the top 20 largest banks in the United States. Our efforts aim to transform the bank by significantly reducing cost, cycle time, and risk, while at the same time improving the end-to-end customer and...