Operational Excellence Assistant Manager - Taguig

Job Openings Operational Excellence Assistant Manager - Taguig

About the job Operational Excellence Assistant Manager - Taguig

Shape the Future of Customer Service: Assistant Manager, Center of Excellence Opportunity!

TASQ is urgently seeking a driven assistant manager to join our Customer Service - Center of Excellence team in BGC Taguig. This is your chance to play a key role in defining and improving our customer service processes and lead a high-performing team!

Get a head start with our initial phone interview; keep your line open!

In this impactful role, you will:

Develop and implement groundbreaking process definitions and frameworks across coaching, training, reporting, governance, and workforce management.

Drive continuous improvement and create innovative process frameworks.

We're looking for a leader with

Extensive BPO customer service experience: at...