Overview

The Operational and Fraud Risk Manager supports the design, implementation, and continuous improvement of Operational Risk and Fraud Risk management across the Enterprise Division. The role is responsible for day-to-day risk operations, monitoring emerging risks, managing fraud investigations, ensuring effective controls are in place, and driving a strong risk-aware culture within business units. Working under the Executive Head of Risk and Fraud, the incumbent ensures timely reporting, operational execution, and stakeholder engagement to safeguard the organisation’s operational stability, financial integrity, and customer trust.

Key Performance Areas

• Strategy Execution and Support
• Support the implementation of Operational Risk and Fraud Risk strategies aligned to business objectives.
• Translate strategic plans into operational actions for the Enterprise Division.
• Provide input into risk policy updates, frame...