Operation director (crypto payments service provider)

Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.

Tangem offers a smartcard-based hardware wallet and mobile applications.

Responsibilities:

• Coordinate a portfolio of projects with wide range of service providers (BaaS, LaaS, Liquidity, KYC, KYT Providers).
• Organize the operational process for Visa card program (customer onboarding, fulfilment, partner management, risk and data management, reporting, settlement and reconciliations, automation).
• Build high-performing teams and actively manage talent by continuously assessing talent needs against current capabilities, addressing any gaps.
• Manage the budget and financial forecasts, treasury function, monitor key performance indicators.
• Prepare detailed operational documentation for t...