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Openings For Customer Support Executive || Freshers & Experienced
Krishnas Consultancy
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Sahibzada Ajit Singh Nagar, India
Location
Sahibzada Ajit Singh Nagar
Posted
June 03, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communicat...