Academic Qualification:

BE / B. TECH / Graduation in IT

Role Responsibilities:

• Application Package creation and deployments.
• Patch Management using SCCM and WSUS.

• OS, Software & drivers patch testing and production deployments.
• Configure the boundary and boundary groups.
• Document processes, SOPs, and troubleshooting steps for team knowledge sharing.
• Maintain SQL Server databases for SCCM sites, including backups and optimization.
• Participate in high severity calls, coordinate with multiple stakeholders for the issue resolution / workaround.
• Implement role-based administration, security scopes, and permissions for users.
• Conduct root-cause analysis for deployment failures and client issues.
• Accountable for all Infrastructure RCA.
• Participation in UAT / testing of new products introduction.

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