Join Sharp Brains Solutions as a Smart Hands Support Engineer for freelance opportunities in Headingley, Manitoba. This role emphasizes onsite IT support and troubleshooting for end-user devices.
As a Freelance EUC L1 Support Engineer, you will be responsible for providing technical assistance for desktops and peripherals. Your responsibilities also include troubleshooting, hardware maintenance, and coordinating with remote teams. This position requires efficient documentation of all IT operations to maintain service quality.
Key Responsibilities:
• Deliver onsite EUC L1 and Smart Hands support
• Troubleshoot and repair laptops, desktops, and printers
• Manage hardware installations and basic repairs
• Assist with network connectivity and wiring
• Document completed tasks and update service tickets
Requirements:
• Prior experience in Desktop or Smart Hands Support
• Proficiency in Windows OS and network troubleshooting
• Familiar with IT ticketing and s...