Pentasia is seeking a Head of Customer Service for their Melilla office to lead the customer support operations. The role is focused on enhancing player support performance, managing escalations, and ensuring high service quality across regulated markets. Ideal candidates will have strong leadership experience in iGaming support, fluent Spanish and English skills, and a hands-on office-focused mentality. Relocation or weekly travel from Malaga/Madrid is required, with flights and accommodation covered for commuters.
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