Duties and Responsibilities

• Manage online sales channels, including company website, e-commerce platforms, and online marketplaces.
• Respond promptly to customer inquiries via email, chat, and social media.
• Prepare and send quotations for standard and custom heat transfer products.
• Maintain accurate and updated product listings, descriptions, and pricing online.
• Follow up on online leads to convert inquiries into confirmed orders.
• Collaborate with the technical team to address customer-specific requirements.
• Process and track online orders, ensuring timely delivery and customer satisfaction.
• Monitor competitor activity and online market trends.
• Prepare online sales performance reports for management.
• Support online marketing campaigns to boost product visibility and conversions.
• Perform other responsibilities as assigned by management.

Job...