About the role

We are seeking a dedicated Online Customer Support Specialist to join the team at VALEROS VELASCO BUSINESS SOLUTIONS INC. This is a full-time position based in Bagong Ilog, Pasig City, Metro Manila, with a virtual process component that offers flexibility in how you work. In this role, you will be the voice of our company, providing exceptional customer service and support to clients across various channels. You will be instrumental in building strong customer relationships, resolving inquiries efficiently, and ensuring every interaction reflects our commitment to excellence. This position offers the opportunity to earn up to ₱26,000, rewarding your dedication and performance in delivering outstanding customer experiences.

Key responsibilities

1. Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner.

2. Provide accurate product and service informati...