One Point Patient Care Specialist

Base Salary: CAD $51,383.00 - 79,261.00

The One Point Patient Care Specialist is the primary point of contact for assigned physicians and their patients enrolled in the patient support program. This role ensures seamless coordination of care from enrollment through therapy initiation and ongoing treatment. Acting as a patient advocate, the One Point Patient Care Specialist facilitates communication between patients, physicians, and the pharmacy team, while also navigating reimbursement pathways and ensuring timely access to therapy.

Key Responsibilities

• Serve as the single point of contact for assigned physicians and patients.
• Provide ongoing updates to physicians regarding patient status and follow up to ensure continuity of care.
• Conduct welcome calls with new patients, gather relevant information, obtain consent, and introduce them to program offerings.
• Inform pati...