Drive customer relationships at Scotiabank as an Onboarding Strategy Manager. Lead product deliveries, analyze user data, and enhance client journeys through strategic insights.
As a key player in Scotiabank, this managerial position focuses on end-to-end product management for onboarding experiences. You'll champion a customer-centric culture while collaborating with cross-functional teams to deliver optimal solutions informed by user research and data analysis. This role requires a strong background in product rollouts and strategic problem-solving to enhance client satisfaction.
Key Responsibilities:
• Champion client relationships and leverage bank capabilities
• Lead roadmap delivery from discovery to launch
• Collaborate with Design and Engineering teams
• Define objectives and communicate value propositions
• Maintain a prioritized product backlog and support agile ceremonies
Requirements:
• 5+ years in complex product rollouts
• Experience managing...