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Ombudsman Specialist
Ampcus Incorporated
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Washington Highlands, Washington, D.C., United States
Location
Washington Highlands, Washington, D.C.
Posted
May 16, 2026
Commute
Local Area
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Job Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
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Job Title: Ombudsman Specialist
Job Location:Β Location: Washington, DC
Duration: 12 months
(Hybrid - 2 Days Remote, 3 Days Onsite)
Desired Start Date: 4/21/2026
Job Description:
- The Ombudsman Specialist manages highly sensitive and potentially volatile escalated communications on behalf of Senior Leadership.
- This role is responsible for resolving complex, high-profile member complaints and external cases while ensuring responses align with the Associationβs policies, goals, and brand.
- The position has significant internal and external visibility and requires sound judgment, professionalism, and the ab...