Description

At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The Head of User Experience (UX) is accountable for defining, scaling, and embedding a high-quality, customer-centred UX capability for the bank’s digital banking app.
This role owns the UX vision, standards, and delivery quality across product squads, while enabling designers, researchers, and writers to operate efficiently and collaboratively within a regulated, fast-moving environment.

The Head of UX is both a strategic leader and a hands-on practitioner. They partner closely with Product, Technology and stakeholders to align on the customer needs, business goals, and delivery realities.

Success in this role is measured by ...