Become an integral part of CGI as an Application Support specialist, ensuring critical applications meet business needs in the Oil & Gas industry. Focus on stability and performance enhancements through effective application stewardship.
In this role, you will be accountable for supporting business-critical applications and contributing to the development of digital solutions. Your background in application support and knowledge of ITIL practices will help you manage incidents and provide the necessary support for ongoing enhancements. Utilize technologies like .NET, React, and Python in a collaborative environment.
Key Responsibilities:
• Provide support for vital business applications in managed services
• Maintain deep understanding of application usage and functionality
• Manage incidents and service requests while adhering to SLAs
• Conduct root cause analyses and implement solutions
• Document processes and contribute to service improvements
Requirements:<...