Location
durban
Posted
June 26, 2026
Commute
Local Area
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Job Description
Position: OFR Exports Controller
Location: Durban, South Africa
Responsibilities
- Establish and maintain relationships with existing customers.
- Handle customer complaints and enquiries.
- Provide high levels of customer service with a sense of urgency.
- Support OPS Operations Manager / Team leader with the implementation of new or changed systems, directives and distribution of information to staff.
- Build and maintain relationships with carriers.
- Arrange for the movement of shipment from pickβup at customer to delivery at carriers.
- Book with carrier / Update CW1 remarks with booking info.
- Complete export documents.
- Quality check documentation before lodging to airline.
- Close the shipment in CWI.
- Uplift confirmations to customers.
- Upload shipping documents into the DHL EDM system.
- Perform customs entries on all export shipments and all...