Description We are looking for an experienced Office Manager to support hotel front office operations in New York, New York. This Long-term Contract opportunity is ideal for someone who thrives in a guest-facing hospitality setting and can provide steady leadership across multiple shifts. The person in this role will guide daily front desk activity, address service concerns with professionalism, and help maintain a seamless experience for guests and staff alike.

Responsibilities:
• Direct front office activities on a day-to-day basis to keep guest services running efficiently throughout the property.
• Provide leadership coverage across morning, midday, and evening shifts, adjusting priorities as operational needs change.
• Serve as the acting manager when required, making informed decisions and supporting the team during daily operations.
• Coach front desk employees by answering questions, offering guidance, and helping resolve routine and escalated issues.
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