**It's more than a career, it's a calling.**

WI-REMOTE

**Worker Type:**

PRN

**Job Highlights:**

**Office Assistant – Welcome Center (SSM Health Wisconsin Region)**

**Position Overview**
The Welcome Center Office Assistant plays a key role in ensuring new primary care patients have a smooth, informed, and supported onboarding experience. As part of a collaborative team of Office Assistants and Registered Nurses, this role initiates key steps in the patient onboarding process, provides exceptional customer service, and ensures accurate preparation of patient information prior to their first visit.

**Team Structure**
The Welcome Center consists of:
• 3 Office Assistants (OAs) who begin the onboarding and registration process, complete outreach, and support scheduling workflows.
• 4 Registered Nurses (RNs) who complete clinical onboarding, chart work, triage, and health maintenance review.

**Primary Respons...