The Office Assistant is responsible and accountable for the maintenance of health records and mail processing. In this capacity, the employee organizes and maintains a system of health files, patient payments, and patient correspondence, and oversees incoming/outgoing mail. The employee is expected to exercise good judgment and confidentiality and function independently.

Duties/Responsibilities

• Separate mail; distribute to correct departments or person


• Open, scan, and send out all mail regarding claims (medical records, appeals or denials)


• Scan and send out patient correspondence


• Open and separate insurance and patient checks


• Prepare all checks for deposit (stamp and deposit slip)


• Print and mail medical records


• Make daily trips to the post office for mail pick up and delivery


• Manage all files and records with confidentiality and attention to detail


• Perform ...