Behind every growing business is someone making sure the basics are done brilliantly. At SmartGrass, that means accurate accounts, organized systems, clear customer communication and prepared sales consultants – ensuring the office runs smoothly.

Responsibilities

• Answer phone calls and emails, resolving issues immediately or coordinating internally to provide clear answers to customers.
• Support the sales team by allocating leads and ensuring they have everything needed to conduct confident, prepared client meetings.
• Process accounts accurately and on time – invoicing, billing, reconciliations, sales commissions, GST and related tasks.
• Assist with payroll administration, as experience allows.
• Maintain an organized, tidy office environment and manage day‑to‑day operations.
• Welcome visitors and create a professional first impression.
• Support management with ad hoc requests and projects.