Responsibilities

• Assist HOD and oversee the performance of the department staff and provide opportunities for their personal and professional development through effective guidance, coaching and counselling.
• Oversee, supervise and process claims and recoveries.
• Monitor status of outstanding claims and review them for quality claims settlement.
• Assist HOD in regard to loss prevention activities and claims handling manual.
• Provide feedback to Business Units on specific important issues on claims handling.
• Involve in meetings with clients and intermediaries for investigation and negotiation of registered claims and work with other departments in reviewing specific claims, where necessary.

Job Requirements

• Degree / Diploma holder and relevant insurance qualifications.
• Preferably 3 years relevant working experience.
• Good communication, written and spoken.
• Int...