Project Description:
Support clients in the operation, maintenance, and optimization of Oracle Cerner EHR environments. This role is designed for early-career professionals who are eager to grow their technical skills in healthcare IT while working under the mentorship of experienced consultants and technical leaders. You will gain hands-on exposure to Cerner infrastructure, system workflows, and healthcare technology best practices while contributing to meaningful client outcomes.
Responsibilities:
Trend Analysis & Problem Identification
- Identify recurring incident patterns, anomalies, and signs of alert fatigue that may indicate deeper systemic issues.
- Collaborate with L2/L3 teams to review telemetry data and recommend improvements to alert thresholds, rules, and policies.
- Provide insights that support proactive issue prevention, noise reduction, and overall monitoring refinement.
2. Platform Management & Optimization
- Develop, update, and maintain dash...