**Job Summary and Responsibilities**

1. Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
2. Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
3. Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition Department, patient rooms and various hospital locations.
4. Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
5. Ensures Patient Satisfaction score for the department is met.
6. Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
7. Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Co...