Summary Functions as a clinical expert responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assumes responsibility for the program, focusing on patient education, self-management, and customer satisfaction, while influencing care outcomes through interdisciplinary collaboration and innovative process improvement initiatives. Responsibilities Duties The Patient Safety & Risk Awareness Supervisory Program Manager (PM) is the designated first-line supervisory authority, responsible and accountable for the operation of their assigned programs, providing coverage for other supervisors as needed. Duties and responsibilities include, but are not limited to: Content Expertise & Program Oversight Serves as the organization-wide content expert for Patient Safety & Risk Management, including Community Based Outreach Clinics (CBOCs). Administers the Clinical Risk Management Program, ensuring compliance with VHA/Network Directives, f...