Norwegian speaking Technical Support Advisor in Malaga, Spain!
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Job Openings Norwegian speaking Technical Support Advisor in Malaga, Spain!
About the job Norwegian speaking Technical Support Advisor in Malaga, Spain!
We are currently recruiting for an exciting Norwegian speaking Technical Support Advisor in Malaga, Spain!
DUTIES AND RESPONSIBILITIES:
Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal
Provide support to clients employees in the operation of user systems and peripheral devices
Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the clients ITSM system including their categorization and prioritization of IT issues and requests
Be accessible and provide a first resolutio...