Our client is a world leader in contact centre services provider and you will work with the Mercedes-Benz Customer Service team in Greece, helping Mercedes customers.
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
**Requirements**:
- Fluency in Norwegian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
**Benefits**
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses,...