Become a Northern Station Agent at our Saint-Joseph-de-Beauce location, handling customer inquiries related to flights, boarding, and baggage services. Bring strong communication skills and a customer-focused approach to ensure smooth operations.
In this temporary replacement role, you will collaborate with team members to uphold quality service standards. Your responsibilities include preparing boarding passes, checking baggage, calculating costs for excess baggage, and completing essential documents. You will also trace lost or delayed baggage and communicate operational messages to the control department to ensure timely departures.
Key Responsibilities:
• Provide flight-related customer service and inquiries
• Prepare boarding passes and check in luggage
• Calculate excess baggage fees and complete manifests
• Trace lost or misdirected baggage for customers
• Relay operational messages for on-time aircraft departures
Requirements:
• Experience with comput...