Non-Voice -Ticket & Chat Support- International Retail Account w/ 12K Signing Bonus

On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Position: Customer Service Representative (Live Chat & Email Support)

Account: International Retail (Online Shopping) Account

Schedule: Shifting Schedule

100% Virtual Application Process

Responsibilities:

• Performing day to day operational activities in customer service
• Ensure KPI is met, guideline and policy are adhered to.
• Always seek ways to learn best practices, knowledge via formal and informal trainings
• Collaborate with teams both internal and external to resolve customer or partner queries and complaints

Qualifications:

• College graduates without BPO experience are welcome to apply.
• College graduates with Internship under the e-comm...