• Good written English communication skills

About The Role

We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities.

Job Description

As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication.

Responsibilities

• Respond to customer inquiries via chat support
• Provide accurate information and timely assistance
• Handle customer concerns professionally
• Document chats and account updates accurately
• Escalate concerns when needed
• Maintain good quality and customer s...