Non Voice Agent | Telco Chat| Open for HS Grad

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance.

Responsibilities

• Handle technical inquiries via phone, chat, or email


• Troubleshoot software, hardware, or connectivity issues


• Guide clients with step-by-step solutions


• Document issues and resolutions accurately


• Escalate unresolved issues to higher-level technical support


• Meet s...