Are you ready to take your career to the next level in the dynamic world of technology? Join our team as an IT Operations Specialist and be part of a cutting‑edge organization that values innovation, teamwork, and excellence.

Key Responsibilities:

• 24/7 proactive monitoring and support of the live and staging infrastructure.
• Investigate and react to any live issues that might arise.
• Act as an escalation point for issues flagged by customer support.
• Partake in the design and implementation of new setups.
• Handle service requests, incidents, problems, and change requests, using ITIL best practice.
• Assist in process improvement and automation.
• Troubleshooting on a daily basis.

Qualifications and Minimum Requirements:

• Senior Certificate (essential).
• Minimum of 3 years' experience in technical support and monitoring.
• All-rounder, with very good IT knowledge and expert...